Pauls Fishing Systems Terms and Conditions
Pricing
Online pricing is sometimes cheaper than our in store pricing. This is due to many factors, such as lower overheads for online sales (no sales staff time required), or our point of sale system not being changed to reflect online sales pricing. If you are coming in specifically to purchase something that is on sale online, the best option is to buy online and choose to pick up.
Returns Policy
If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within a reasonable period of time. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.
A change of mind does not constitute a refund, we will consider exchanged on a case by case basis.
After 30 days returns and refunds are subject to manufacturers warranty.
Privacy
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Credit card details are not stored anywhere on our servers nor on our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
Delivery Times
We will process your order within 2 business days following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery North Island, 3 days South Island and an extra day for Rural. Internationally will vary depending on country and items, please enquire for exact times.
Pick Ups
Please wait for us to contact you to let you know your order is ready for pick up.
Lay-by Sales
We accept lay-bys on any item, let us know if you want a lay-by set up for you.
